USA
(586) 751-3335
CANADA
(519) 822-9134
MEXICO
(011)(52)(81) 8371-3096
EMERGENCY SERVICE

    A fast, reliable on-site engineering support system designed to get your business up and running as quickly and efficiently as possible. Take advantage of our extended network of service engineers for your maintenance and on-site emergency service needs. ICR is equipped to meet your needs in CNC, PLC and Robot service.

    ICR's emergency service support is available day and night to help our customer with critical equipment failures. Our typical dispatch time is four (4) hours. Actual technician arrival time is based on weather, road conditions, flight availability, availability of appropriate skilled service technician and parts.

    Emergency Service

    ROBOTS - CNC - PLC - CNC CO2 Lasers - Welders
    Fanuc, Siemens, Mitsubishi, Fagor, GE
    Fanuc, Amada, Cincinnati, LVD, Tanaka, Rofin, PRC-CNC C02 Lasers
    Robots Fanuc, Motoman, ABB, Kuka, OTC, Panasonic
    Welding Controllers Matuschek, Bosch, Miller, Lincoln, SQ-D
    Presses, Plastic Injection Molding
    Preventive Maintenance
    Level Of Effort Contracts
    Startup Assistance

    In the event of an emergency contact ICR's technical support:

  • Monday through Friday
    8:00 AM - 5:00 PM
    586-582-1583 (Marcie Clark)
    586-582-1581 (Mike Szalach)
  • After Hours
    5:00 PM - 8:00 AM
    734-306-8141(Marcie Clark)
    586-615-4922 (Mike Szalach)
  • Our Field Service Manger receives real-time Field Service Requests via our on-line request form. This is the most effective way to provide detailed information regarding your emergency situation so that the appropriate personnel can be contacted to address your immediate needs.

    Our annual Emergency Support Contracts allows us to expedite your Emergency Field Service Requests.

    Non-Emergency Service Support

    Emergency On-Site Field Service Request