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ICR's emergency
service support is available day and night to help
our customer with critical equipment failures. Our
typical dispatch time is four (4) hours. Actual
technician arrival time is based on weather, road
conditions, flight availability, availability of
appropriate skilled service technician and parts.
In the event of an
emergency contact ICR's technical support:
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Monday
through Friday
8:00 AM -
5:00 PM
586-751-3335 |
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After
Hours
5:01 PM -
7:59 AM
586-524-6717 |
Our Field Service
Manger receives real-time Field Service Requests via
our on-line request form. This is the most effective
way to provide detailed information regarding your
emergency situation so that the appropriate
personnel can be contacted to address your immediate
needs.
Our annual Emergency
Support Contracts allows us to expedite your
Emergency Field Service Requests.
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